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Griefline New Volunteer Training

Griefline’s volunteer training program provides participants with the knowledge and skills needed to support help-seekers experiencing grief and loss.

Covering all theoretical components of grief and loss, and the practical application of these with callers to the helpline, our booked call service, and users of our online forums

The modules you will complete online include:

  • Welcome to Griefline
  • Grief and loss fundamentals
  • How Griefline supports people
  • Telephone support techniques
  • Call structure
  • Online forums
  • Self-care
  • Unwanted interactions and risk assessment
  • Privacy in practice

Griefline New Volunteer Training